Support

Last updated: 16 October 2026

Email hello@madovertech.io. Tell us your business name and what happened. Never send us your sign-in code — we will never ask for it.

I didn’t get my sign-in code

For email sign-in, check your address and spam folder, wait a moment, then choose Resend code. An emailed code works once and expires in 5 minutes. For staff sign-in, ask your owner or manager for a new sign-in code: it works once and expires in 10 minutes. Staff stay signed in after using it until they log out or their access ends.

I changed my contact number or sign-in email

Your mobile number is contact information; changing it does not change how you sign in. For your sign-in email, open Account & security and confirm the change with an email code. If you use Google or Apple, use the linked method to sign in. An owner or manager cannot reset another person’s email or provider credentials.

How do I join my company’s business?

Staff can use the sign-in code their owner or manager shares at Staff sign-in. Owners and managers open an email invitation link and sign in as themselves. A staff code gives access only to the business that issued it.

Who can see my receipts?

Only people in your business who are allowed to see that expense, through signed-in pages. Location details are removed from photos.

How do I manage notifications and summary emails?

Open More → Notification settings in the app to check phone notification setup and permission. Phone alerts depend on your app version, service setup and phone permission; you can allow or turn them off in your phone’s settings. Updates and tasks still appear in your Inbox.

Owners and managers can manage weekly summaries in More → Notification settings in the app or Settings → Notification settings on the web. Eligible owners receive them by default; managers can opt in. Each owner or manager needs a confirmed email that can receive messages. Summaries cover the previous week, with activity totals, current pending work and balance totals. Routine updates appear in your Inbox and push notifications; exports do not trigger an email.

How do I turn off NexaSync suggestions?

Owners and managers can turn off More → Product suggestions in the app, or Product suggestions in Account & security on the web. Turning it off hides all NexaSync cards for you. On an individual card, Not now hides it in that place for 30 days; Don’t show again dismisses it in that place.

How do I delete my account?

See https://crewdue.laravel.cloud/delete-account.